Terms of Use and Safety Disclaimer

1. Acceptance of These Terms

By tapping "Agree" in the App, downloading, installing, accessing, or using Aurora after having the opportunity to review these Terms and the Privacy Policy, you agree to be bound by them. If you do not agree, do not use Aurora and uninstall the App.

These Terms apply to the App, Aurora-operated alert-delivery infrastructure, and the Aurora website, except where a separate notice expressly states otherwise.

2. Eligibility and Guardian Responsibility

Aurora is intended for users aged 13 or older. If you are under the age at which you may lawfully consent to these Terms or to the processing of personal data where you live, a parent or legal guardian must review and agree to these Terms on your behalf and supervise your use of the App. Do not use Aurora if you cannot lawfully agree to these Terms.

3. What Aurora Is — and Is Not

Aurora is a personal safety assistance tool. It may help you configure alerts for trusted contacts, share selected emergency context, and use device-based detection or manual SOS actions. It is not a police reporting system, emergency dispatch service, medical service, rescue center, security guard service, insurance product, or guaranteed emergency-response solution.

Aurora does not monitor emergencies, contact public authorities on your behalf, dispatch responders, verify an incident, or ensure that a trusted contact receives, reads, understands, or acts on an alert. If you are in immediate danger or need urgent assistance, contact local emergency services, law enforcement, medical professionals, or another official emergency channel as soon as you safely can.

4. How Alerts and Evidence Features Work

Depending on your permissions and settings, Aurora can monitor sound on your device, perform on-device AI analysis, start a manual SOS, or send alerts through enabled LINE, Telegram, Aurora push, SMS, or phone-call channels. An alert may include text, location information, a location link, AI context, a short emergency audio clip, a live-location link, or a video-evidence link.

Manual SOS may be sent without waiting for AI analysis. Automated detection, AI analysis, audio sharing, live location, and video evidence are optional or settings-dependent features; their availability varies by device, permission, operating system, connection, and configured delivery channel.

5. Detection, AI, and Recording Limitations

Sound detection, motion confirmation, AI analysis, danger levels, audio capture, and video capture are technical aids only. They can be unavailable, delayed, incomplete, inaccurate, affected by ambient conditions, or unsuitable for the circumstances. They can produce false alerts, miss alerts, classify a situation incorrectly, or fail to create usable evidence.

AI output and any danger-level result are informational context, not a professional assessment, diagnosis, prediction, or instruction. You and anyone receiving an Aurora alert must use independent judgment and official emergency channels when appropriate.

6. Delivery, Network, and Recipient Limitations

Alert delivery depends on your device, battery, permissions, network availability, carrier service, operating-system restrictions, third-party services, recipient settings, and other factors outside Aurora's control. SMS, calls, LINE, Telegram, push notifications, audio, video, location links, and AI summaries may fail, be delayed, be incomplete, be duplicated, or be inaccurate.

When a network is unstable or disconnected, some pending messages may not be sent immediately. Aurora may attempt delivery again after connectivity returns, but delivery or re-delivery is not guaranteed. Aurora does not guarantee that any person will receive, read, believe, respond to, or act on an alert.

7. Location, Audio, and Video Links

If you enable live location or video evidence, Aurora may create an unlisted link for the contacts you select. Anyone who receives a valid link may be able to view its contents while the link remains valid. Aurora cannot control copying, forwarding, screenshots, recordings, or later use by a recipient or third party.

You are responsible for deciding whether to enable these features and for understanding that a shared emergency link may expose sensitive information about you, your location, or the event.

8. Your Responsibilities

You are responsible for:

• keeping your device powered, functional, charged, and sufficiently connected;
• maintaining required microphone, location, camera, notification, SMS, call, and background-execution permissions when you choose to use related features;
• keeping emergency-contact details, contact bindings, and delivery methods accurate and current;
• testing Aurora periodically on your own device and confirming that configured channels are available;
• using official emergency channels rather than relying on Aurora as your only safety measure; and
• protecting your device and the confidentiality of any emergency links you receive or share.

9. Trusted Contacts and Other People's Data

You may add or bind trusted contacts only if you have the authority to provide their information and to send them safety alerts. Before enabling sharing, you are responsible for informing contacts that they may receive your emergency messages, location, audio, AI summaries, or video links.

Trusted contacts are not Aurora employees, agents, responders, or service providers. Aurora does not create a duty for any trusted contact to monitor, respond to, or rescue you, and trusted contacts are not third-party beneficiaries of these Terms.

10. Third-Party Services and Charges

Aurora may rely on services operated by third parties, including telecommunications carriers, SMS and call providers, LINE, Telegram, Firebase Cloud Messaging, mapping services, Android services, and cloud infrastructure. Those providers have their own terms, privacy practices, availability rules, geographic restrictions, and fees.

Carrier charges, roaming charges, data charges, and other third-party fees may apply. You are responsible for those charges. Aurora is not responsible for third-party outages, policy changes, account restrictions, expired authorizations, billing issues, or transmission failures.

11. Prohibited Use

You must use Aurora lawfully and only for legitimate personal-safety purposes. You must not use it to harass, stalk, threaten, deceive, impersonate, spam, make false or misleading emergency reports, collect evidence unlawfully, invade another person's privacy, interfere with another person's device or account, or otherwise harm any person.

You are responsible for the alerts, information, recordings, and messages generated through your configuration or use of Aurora.

12. Availability, Updates, and Discontinuation

Aurora may change, update, suspend, limit, or discontinue any feature, delivery channel, or part of the service. Compatibility with a particular device, Android version, carrier, third-party platform, or feature is not guaranteed. We may issue updates to address safety, security, compatibility, or operational needs.

13. Privacy

Aurora's collection, use, storage, and sharing of information are described in the Privacy Policy, which forms part of these Terms. Please read it before enabling sensitive features or adding trusted contacts.

14. Intellectual Property and Limited License

Aurora and its content, branding, software, and related materials are protected by applicable intellectual-property laws. Subject to these Terms, you receive a limited, personal, non-transferable, revocable license to use the App for its intended purpose. You may not copy, modify, distribute, reverse engineer, or exploit Aurora except where applicable law expressly permits it.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Aurora is provided on an "as is" and "as available" basis. We do not warrant that Aurora will be uninterrupted, secure, error-free, timely, accurate, reliable, available in every situation, or suitable as your sole safety measure.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Aurora and the individuals involved in its development or operation are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, opportunity, goodwill, property, emotional distress, injury, death, or other loss arising from or related to the App, an alert, a recipient's conduct, a third-party service, or an inability to use Aurora.

To the fullest extent permitted by applicable law, any aggregate liability arising from or related to Aurora will not exceed the amount you paid, if any, to use Aurora during the 12 months before the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

17. Responsibility for Misuse

To the extent permitted by applicable law, you are responsible for claims, losses, or costs arising from your unlawful use of Aurora, your false alerts, your misuse of another person's information, or your breach of these Terms.

18. Changes to These Terms

We may update these Terms when Aurora, applicable law, or our practices change. The current version and effective date will be posted on this page. Where applicable law requires additional notice or consent, we will provide it. If you do not agree to updated Terms, stop using Aurora.

19. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of Taiwan, without regard to conflict-of-law rules. This clause does not remove consumer or other mandatory rights that apply to you under the law of your place of residence.

20. Contact

Questions about these Terms can be sent to [email protected].